E-comm
E-comm
E-comm
Approach
Creating Exceptional E-commerce Experiences that Drive Growth and Loyalty
At Vinova Agency, we specialize in designing and developing e-commerce solutions that are tailored to online shoppers' behaviors. We craft seamless experiences that not only generate sales but also build lasting customer loyalty. Whether you're a new merchant or an established brand, our goal is to forge connections that turn one-time buyers into lifelong customers.
As an expert Shopify partner agency, we build customized solutions that are scalable and aligned with your unique needs. But we don’t stop there. We collaborate closely with you from start to finish, continuously driving growth and optimizing acquisition efforts post-launch. After all, while a compelling brand and product experience are crucial, ROI remains the ultimate measure of success in e-commerce.
Approach
Creating Exceptional E-commerce Experiences that Drive Growth and Loyalty
At Vinova Agency, we specialize in designing and developing e-commerce solutions that are tailored to online shoppers' behaviors. We craft seamless experiences that not only generate sales but also build lasting customer loyalty. Whether you're a new merchant or an established brand, our goal is to forge connections that turn one-time buyers into lifelong customers.
As an expert Shopify partner agency, we build customized solutions that are scalable and aligned with your unique needs. But we don’t stop there. We collaborate closely with you from start to finish, continuously driving growth and optimizing acquisition efforts post-launch. After all, while a compelling brand and product experience are crucial, ROI remains the ultimate measure of success in e-commerce.
Shopify / Shopify Plus Expert
Customer Experiance Mapping
E-commerce is more than just a transaction. By mapping the entire customer journey—from initial interest to the excitement of unboxing—we uncover critical opportunities to drive growth, enhance loyalty, and create lasting connections with your brand.
B2B & B2C Strategies
Whether you're selling directly to consumers or through B2B resellers, we help identify synergies, avoid common pitfalls, and implement smart solutions that drive sustainable e-commerce growth across both channels.
Bundle & Subscription
Enhance your e-commerce strategy with tailored bundle and subscription solutions that boost sales and customer retention. By experimenting with product pricing, bundling, and subscription models, we create more compelling offerings that drive higher average order values and recurring revenue—turning your Shopify store into a powerful, long-term sales engine.
E-commerce
We design seamless shopping experiences with delicate touches of brand-feel to delight and inspire the customer.
Integrations
Fast, reliable data flow across your entire e-commerce ecosystem is essential for delivering a smooth customer experience. Our expert tech team specializes in smart, scalable integrations that connect your systems effortlessly—keeping your business operations synchronized and your customers satisfied.
All Custom
Shopify Solutions Without Limits. With our in-house Shopify/Shopify Plus framework, we design and build fully custom e-commerce experiences tailored to your unique business needs—without limitations. Our flexible approach ensures your site can evolve as your business grows. By continuously analyzing user behavior, we refine and enhance your online store for peak performance. Share your business goals, objectives, and target audience, and we’ll craft a custom Shopify solution built for lasting success.
Shopify / Shopify Plus Expert
Customer Experiance Mapping
E-commerce is more than just a transaction. By mapping the entire customer journey—from initial interest to the excitement of unboxing—we uncover critical opportunities to drive growth, enhance loyalty, and create lasting connections with your brand.
B2B & B2C Strategies
Whether you're selling directly to consumers or through B2B resellers, we help identify synergies, avoid common pitfalls, and implement smart solutions that drive sustainable e-commerce growth across both channels.
Bundle & Subscription
Enhance your e-commerce strategy with tailored bundle and subscription solutions that boost sales and customer retention. By experimenting with product pricing, bundling, and subscription models, we create more compelling offerings that drive higher average order values and recurring revenue—turning your Shopify store into a powerful, long-term sales engine.
E-commerce
We design seamless shopping experiences with delicate touches of brand-feel to delight and inspire the customer.
Integrations
Fast, reliable data flow across your entire e-commerce ecosystem is essential for delivering a smooth customer experience. Our expert tech team specializes in smart, scalable integrations that connect your systems effortlessly—keeping your business operations synchronized and your customers satisfied.
All Custom
Shopify Solutions Without Limits. With our in-house Shopify/Shopify Plus framework, we design and build fully custom e-commerce experiences tailored to your unique business needs—without limitations. Our flexible approach ensures your site can evolve as your business grows. By continuously analyzing user behavior, we refine and enhance your online store for peak performance. Share your business goals, objectives, and target audience, and we’ll craft a custom Shopify solution built for lasting success.
What Drives Us
We believe in creating honest, sustainable, and impactful digital solutions that resonate with people. Sustainability isn't just a word for us; it’s about transforming ideas into meaningful actions that inspire change.
Our approach combines innovation with a sense of play, fostering creativity and energy that fuels exceptional work. By embracing a positive, collaborative mindset and always putting digital-first, we aim to craft experiences that are both effective and engaging—turning work into something that feels more like a passion.
What Drives Us
We believe in creating honest, sustainable, and impactful digital solutions that resonate with people. Sustainability isn't just a word for us; it’s about transforming ideas into meaningful actions that inspire change.
Our approach combines innovation with a sense of play, fostering creativity and energy that fuels exceptional work. By embracing a positive, collaborative mindset and always putting digital-first, we aim to craft experiences that are both effective and engaging—turning work into something that feels more like a passion.
September, 2024
September, 2024
Teem meeting
Vinova agency
VINOVA
®
VINOVA
®
Success
stories
Our work speaks for itself, but our clients say it even better.
They helped us shape our brand identity from scratch, giving us a website that perfectly reflects our values.
Eduardo Oliver
Founder of Tribe Organic
We already had a website but it wasn't working for us. They delivered beyond our expectations. From the new logo to the website design and build, everything feels cohesive and professional.
+28%
Customer retention
+61%
Conversion rate
Amir Rasgani
Owner of -E-learning platform
We already had a website but it wasn't working for us. They delivered beyond our expectations. From the new logo to the website design and build, everything feels cohesive and professional.
+28%
Customer retention
+61%
Conversion rate
Amir Rasgani
Owner of -E-learning platform
Working with this team was a pleasure! Our sales increased by 30% in the first month. Thank you for the amazing job!
+11%
Customer retention
+52%
Conversion rate
Andy Styles
Founder of a Tech Startup
Working with this team was a pleasure! Our sales increased by 30% in the first month. Thank you for the amazing job!
+11%
Customer retention
+52%
Conversion rate
Andy Styles
Founder of a Tech Startup
We also offer
We also offer
Choose the plan that best fits your needs. From a solid foundation to a fully optimized solution
We also offer
Choose the plan that best fits your needs. From a solid foundation to a fully optimized solution
CX+CRO Audit
£1,800
£1,800
E-commerce brands looking to elevate their Cx, UX, and Ulto boost conversions while addressing accessibility, user goals, and pain points.
What's Included:
Heatmap Report/Analytics summary
Customer Journey frustrations
CX Review of Key Ecom Pages
Audience Persona Cards
Brand Application review
Bug fixing and testing support
& more
CX+CRO Audit
£1,800
£1,800
E-commerce brands looking to elevate their Cx, UX, and Ulto boost conversions while addressing accessibility, user goals, and pain points.
What's Included:
Heatmap Report/Analytics summary
Customer Journey frustrations
CX Review of Key Ecom Pages
Audience Persona Cards
Brand Application review
Bug fixing and testing support
& more
CX+CRO Audit
£1,800
£1,800
E-commerce brands looking to elevate their Cx, UX, and Ulto boost conversions while addressing accessibility, user goals, and pain points.
What's Included:
Heatmap Report/Analytics summary
Customer Journey frustrations
CX Review of Key Ecom Pages
Audience Persona Cards
Brand Application review
Bug fixing and testing support
& more
Growth
Most popular
£3,000
£3,000
/Per month
For growing businesses. (Cost may go higher depends on the requirement)
What's Included:
From 30 dedicated hours / per month.
CRO Strategist + Growth Expert
Technical Shopify Development
QA + Bug Reporting System
UX Architect Specialist
Day-to-day comms via Slack or Teams
Brand application design styleguide
& more
Growth
Most popular
£3,000
£3,000
/Per month
For growing businesses. (Cost may go higher depends on the requirement)
What's Included:
From 30 dedicated hours / per month.
CRO Strategist + Growth Expert
Technical Shopify Development
QA + Bug Reporting System
UX Architect Specialist
Day-to-day comms via Slack or Teams
Brand application design styleguide
& more
Growth
Most popular
£3,000
£3,000
/Per month
For growing businesses. (Cost may go higher depends on the requirement)
What's Included:
From 30 dedicated hours / per month.
CRO Strategist + Growth Expert
Technical Shopify Development
QA + Bug Reporting System
UX Architect Specialist
Day-to-day comms via Slack or Teams
Brand application design styleguide
& more
Discovery
Premium
£4,000
£4,000
/Per month
For large bespoke or custom Shopify projects. For projects over £30,000+VAT
What's Included:
Technical
Design research and Analysis
E-commerce Landscape Workshop
Customer Experience (CX) Plan
Information Architect Plan
Technical Plan
Scope of Work
& More
Discovery
Premium
£8,000
£8,000
/Per month
For large bespoke or custom Shopify projects. For projects over £30,000+VAT
What's Included:
Technical
Design research and Analysis
E-commerce Landscape Workshop
Customer Experience (CX) Plan
Information Architect Plan
Technical Plan
Scope of Work
& More
Discovery
Premium
£8,000
£8,000
/Per month
For large bespoke or custom Shopify projects. For projects over £30,000+VAT
What's Included:
Technical
Design research and Analysis
E-commerce Landscape Workshop
Customer Experience (CX) Plan
Information Architect Plan
Technical Plan
Scope of Work
& More
What else?
We specialize in delivering tailored design and development solutions for restaurants and hotels, complete with advanced ordering and booking systems to streamline operations.
Beyond that, we provide a range of additional services specifically crafted for these industries, ensuring a comprehensive approach to meet your business needs. Contact us today to explore how we can help elevate your brand and enhance your customer experience.
What else?
We specialize in delivering tailored design and development solutions for restaurants and hotels, complete with advanced ordering and booking systems to streamline operations.
Beyond that, we provide a range of additional services specifically crafted for these industries, ensuring a comprehensive approach to meet your business needs. Contact us today to explore how we can help elevate your brand and enhance your customer experience.
FAQ
We’ve heard it all. Here’s everything you need to know before working with us.
FAQ
We’ve heard it all. Here’s everything you need to know before working with us.
How long does it typically take to complete a custom build?
It depends on how much you want to add to your scope and the complexity of the build. Simpler Shopify to Shopify builds can take as little as 2 months, if you're happy to take our lead on design and customer experience. For larger, more complex migrations, and if you're wanting a lot more customisation and revisions, it can take up to 5 months.
What exactly is included in the theme and custom builds service?
For our base offering, we focus on delivering X amount of core pages customised to your brand and your customers. We also deliver X system pages which are built to Shopify's standard settings and structure. You can add additional functions and pages into your scope should you want it, so you can really tailor your build to what works for you!
Who do we work with at Vinova?
Our eCommerce clients are forward-thinking brands that strive to make a lasting impression by balancing exceptional design with seamless functionality. These businesses are focused on scaling rapidly, typically generating annual revenues starting at £5 million. We collaborate across diverse industries, including fashion, beauty, home goods, gifts, sports, outdoor activities, and food and beverage, delivering tailored solutions to meet their unique needs.
Are there any additional costs associated with custom features?
Yes, we offer base packages which you can add any plugins which deliver the features you need, or if no app covers what you need we can custom build functionality.
Why working with Vinova agency?
Our Guiding Principles Authentic, Sustainable, Impactful We believe in creating meaningful change through design and strategy. At Vinova, sustainability isn’t just a trend—it’s a commitment. We partner with brands to turn bold ideas into actionable results, embedding purpose at the heart of every digital experience. Building the Future Together Collaborative, Innovative, Empowering Vinova is where creativity meets cutting-edge technology. We cultivate a culture of collaboration, where our team works closely with clients to push boundaries, challenge conventions, and shape the future of digital business. Together, we design solutions that deliver measurable success. Born Digital Visionary, Agile, Digital-First As a modern agency, we think digital-first in everything we do. Our approach integrates user-centric design, seamless technology, and data-driven insights to create platforms that don’t just perform but lead. At Vinova, the internet isn’t just a tool—it’s our canvas.
Can I manage my website and make updates after it's built?
Yes! Your website will be designed for easy updates, allowing you to add products, edit content, and create new pages whenever you need. We’ll provide comprehensive training so you can confidently manage your store and continue growing your brand independently, without relying on a retainer.
Sample of our Deliverables for Fully Custom Ecommerce website.
Design - 6 Weeks: Desktop & Responsive for all bespoke Shopify pages | Front-End Development - 8 Weeks: Shopify store development, Front-end and app integration work | Integrations & Bespoke Functionality - 6 Weeks (developed during design / front-end phase) | QA Testing & Resolutions - 1 Week: Cross browser & device tested, Scenario testing | Sign Off - 1 Day: Internal site sign off | Client Testing - 1 Week: Client testing documents provided | Resolution - 1 Week: Front-end developer completes any resolutions needed. QA tested and signed off | Handover - 1 Day: Client Training, Shopify backend settings and custom site settings. Handover Document provided | Launch Implementation - 1 Day: Launch checklist implemented | Go Live- 1 Day: Launch support and post launch checks
How long does it typically take to complete a custom build?
It depends on how much you want to add to your scope and the complexity of the build. Simpler Shopify to Shopify builds can take as little as 2 months, if you're happy to take our lead on design and customer experience. For larger, more complex migrations, and if you're wanting a lot more customisation and revisions, it can take up to 5 months.
What exactly is included in the theme and custom builds service?
For our base offering, we focus on delivering X amount of core pages customised to your brand and your customers. We also deliver X system pages which are built to Shopify's standard settings and structure. You can add additional functions and pages into your scope should you want it, so you can really tailor your build to what works for you!
Who do we work with at Vinova?
Our eCommerce clients are forward-thinking brands that strive to make a lasting impression by balancing exceptional design with seamless functionality. These businesses are focused on scaling rapidly, typically generating annual revenues starting at £5 million. We collaborate across diverse industries, including fashion, beauty, home goods, gifts, sports, outdoor activities, and food and beverage, delivering tailored solutions to meet their unique needs.
Are there any additional costs associated with custom features?
Yes, we offer base packages which you can add any plugins which deliver the features you need, or if no app covers what you need we can custom build functionality.
Why working with Vinova agency?
Our Guiding Principles Authentic, Sustainable, Impactful We believe in creating meaningful change through design and strategy. At Vinova, sustainability isn’t just a trend—it’s a commitment. We partner with brands to turn bold ideas into actionable results, embedding purpose at the heart of every digital experience. Building the Future Together Collaborative, Innovative, Empowering Vinova is where creativity meets cutting-edge technology. We cultivate a culture of collaboration, where our team works closely with clients to push boundaries, challenge conventions, and shape the future of digital business. Together, we design solutions that deliver measurable success. Born Digital Visionary, Agile, Digital-First As a modern agency, we think digital-first in everything we do. Our approach integrates user-centric design, seamless technology, and data-driven insights to create platforms that don’t just perform but lead. At Vinova, the internet isn’t just a tool—it’s our canvas.
Can I manage my website and make updates after it's built?
Yes! Your website will be designed for easy updates, allowing you to add products, edit content, and create new pages whenever you need. We’ll provide comprehensive training so you can confidently manage your store and continue growing your brand independently, without relying on a retainer.
Sample of our Deliverables for Fully Custom Ecommerce website.
Design - 6 Weeks: Desktop & Responsive for all bespoke Shopify pages | Front-End Development - 8 Weeks: Shopify store development, Front-end and app integration work | Integrations & Bespoke Functionality - 6 Weeks (developed during design / front-end phase) | QA Testing & Resolutions - 1 Week: Cross browser & device tested, Scenario testing | Sign Off - 1 Day: Internal site sign off | Client Testing - 1 Week: Client testing documents provided | Resolution - 1 Week: Front-end developer completes any resolutions needed. QA tested and signed off | Handover - 1 Day: Client Training, Shopify backend settings and custom site settings. Handover Document provided | Launch Implementation - 1 Day: Launch checklist implemented | Go Live- 1 Day: Launch support and post launch checks
How long does it typically take to complete a custom build?
It depends on how much you want to add to your scope and the complexity of the build. Simpler Shopify to Shopify builds can take as little as 2 months, if you're happy to take our lead on design and customer experience. For larger, more complex migrations, and if you're wanting a lot more customisation and revisions, it can take up to 5 months.
What exactly is included in the theme and custom builds service?
For our base offering, we focus on delivering X amount of core pages customised to your brand and your customers. We also deliver X system pages which are built to Shopify's standard settings and structure. You can add additional functions and pages into your scope should you want it, so you can really tailor your build to what works for you!
Who do we work with at Vinova?
Our eCommerce clients are forward-thinking brands that strive to make a lasting impression by balancing exceptional design with seamless functionality. These businesses are focused on scaling rapidly, typically generating annual revenues starting at £5 million. We collaborate across diverse industries, including fashion, beauty, home goods, gifts, sports, outdoor activities, and food and beverage, delivering tailored solutions to meet their unique needs.
Are there any additional costs associated with custom features?
Yes, we offer base packages which you can add any plugins which deliver the features you need, or if no app covers what you need we can custom build functionality.
Why working with Vinova agency?
Our Guiding Principles Authentic, Sustainable, Impactful We believe in creating meaningful change through design and strategy. At Vinova, sustainability isn’t just a trend—it’s a commitment. We partner with brands to turn bold ideas into actionable results, embedding purpose at the heart of every digital experience. Building the Future Together Collaborative, Innovative, Empowering Vinova is where creativity meets cutting-edge technology. We cultivate a culture of collaboration, where our team works closely with clients to push boundaries, challenge conventions, and shape the future of digital business. Together, we design solutions that deliver measurable success. Born Digital Visionary, Agile, Digital-First As a modern agency, we think digital-first in everything we do. Our approach integrates user-centric design, seamless technology, and data-driven insights to create platforms that don’t just perform but lead. At Vinova, the internet isn’t just a tool—it’s our canvas.
Can I manage my website and make updates after it's built?
Yes! Your website will be designed for easy updates, allowing you to add products, edit content, and create new pages whenever you need. We’ll provide comprehensive training so you can confidently manage your store and continue growing your brand independently, without relying on a retainer.
Sample of our Deliverables for Fully Custom Ecommerce website.
Design - 6 Weeks: Desktop & Responsive for all bespoke Shopify pages | Front-End Development - 8 Weeks: Shopify store development, Front-end and app integration work | Integrations & Bespoke Functionality - 6 Weeks (developed during design / front-end phase) | QA Testing & Resolutions - 1 Week: Cross browser & device tested, Scenario testing | Sign Off - 1 Day: Internal site sign off | Client Testing - 1 Week: Client testing documents provided | Resolution - 1 Week: Front-end developer completes any resolutions needed. QA tested and signed off | Handover - 1 Day: Client Training, Shopify backend settings and custom site settings. Handover Document provided | Launch Implementation - 1 Day: Launch checklist implemented | Go Live- 1 Day: Launch support and post launch checks
Let’s bring your vision to life
Paria is here to ensure your experience with us is smooth and successful. Reach out anytime — she’s here to make sure you feel confident and supported throughout your journey with us.
Paria Kia
Creative Director
Contact us
Let’s bring your vision to life
Paria is here to ensure your experience with us is smooth and successful. Reach out anytime — she’s here to make sure you feel confident and supported throughout your journey with us.
Paria Kia
Creative Director
Contact us
Let’s bring your vision to life
Paria is here to ensure your experience with us is smooth and successful. Reach out anytime — she’s here to make sure you feel confident and supported throughout your journey with us.
Paria Kia
Creative Director
Contact us